Houston Hobby Airport Arrivals (HOU)

Flight Arrivals at Houston Hobby Airport

After arriving at William P. Hobby Airport in Houston, Texas, please remember to collect your luggage from the baggage claim area before heading towards the airport exit.

Accessibility at Houston Hobby Airport

William P. Hobby Airport is committed to providing an outstanding experience for all travelers, including those with disabilities. This includes accessible parking spaces in the parking garages as well as in the ecopark lot, restrooms, public transportation buses, the welcoming of service animals, TTY telephones throughout the airport, additional assistance during the security screening process and Aira Services for BLV (Blind and Low Vision).

Wheelchair service is provided by the airlines and should be requested at least 48 hours before departure.

Transfer Options at Houston Hobby Airport

Rental Cars – All rental car companies at Houston Hobby Airport are located in locations around the airport and it is necessary to transfer to the different companies’ locations. A courtesy shuttle is provided so customers can easily move between the terminal and the car rental company’s office.

Public Bus Transportation – The local transit provider, METRO, has several bus routes that serve Houston Hobby Airport and downtown Houston with regular departures from early morning to around midnight each day. The journey will take approximately one hour. Tickets can be purchased on the bus using exact change. The driver cannot provide any change.

A variety of bus services are also offered by other companies. These shuttles or coaches go to locations around the Houston area, including Galveston.

The bus stop is on the lower level of the airport, outside the Baggage Claim area, in the Ground Transportation Zone. There are signs to mark the exact location.

Taxis – The taxi rank is located in the Ground Transportation zone outside the Baggage Claim area on the lower level of the airport. The taxis and taxi drivers that serve the airport have permits and training to provide safe transfer with good service. To get to central Houston costs around $30 and will take approximately 30 minutes. More information about taxis to and from Houston Hobby Airport.

Shuttles and RideShares – Different shuttles, such as hotel shuttles or rental car shuttles, collect their guests/customers in the Ground Transportation Zone on the lower level, located outside the Baggage Claim area. These are also courtesy phones in the Baggage Claim area for travelers to request a hotel shuttle. These transfers are always arranged by the traveler via the hotel or the RideShare company’s app or website.

Trains, Amtrak and Greyhound – The airport doesn’t have a train, Amtrak or Greyhound station on the grounds, but they do in central Houston. Quickest way to transfer to either is by taxi, but it is also possible through public transportation although a transfer in central Houston is necessary. It is also possible to walk from the center to either. To walk to the Amtrak/train station takes around 15 minutes, depending on where in the center you get off the bus, and to the Greyhound station will take around 30 minutes. Further information about train services near Houston Hobby Airport.

WiFi at Houston Hobby Airport

The airport offers free WiFi services through the network “Fee Airport WIFI”, after connecting agree to the terms and click submit.

AEDs at Houston Hobby Airport

There are Automated External Defibrillators located in various locations throughout the airport. They can be found in a box or cabinet near an overhead sign with a heart and lightning bolt symbol on them.

Smoking at Houston Hobby Airport

Hobby Airport is a smoke-free facility by city ordinance. Smoking is only allowed in the designated smoking areas located outside levels 1 and 2.

Service Animal Relief Areas at Houston Hobby Airport

There is a relief area for service animals located on level 1 near the Red Garage and the Ground Transportation curb zone 4.

Lost and Found Office at Houston Hobby Airport

The airport’s Lost and Found Office is located on the lower level of the terminal, on the east side of the Baggage Claim area, next to the American Airlines Baggage Office.

ATMs at Houston Hobby Airport

There are ATMs/cash machines located in four areas of the airport, including one in the Baggage Claim area. The other three locations are in the Main Lobby, pre-security and on airside near Gates 1 and 21.

Currency Exchange at Houston Hobby Airport

A currency exchange service is available on level 2, landside, next to the security checkpoint.

Baggage Carts at Houston Hobby Airport

Baggage Carts for rent can be found in the Baggage Claim area as well as in areas near the passenger drop-off areas. Accepted methods of payment are cash (bills, not coins) and credit cards (VISA, MasterCard, American Express, Discover, UnionPay, and JCB).

Chapel at Houston Hobby Airport

The airport has two chapels and one of them is located in the Baggage Claim area.

Water Bottle Filling Stations at Houston Hobby Airport

There are several stations where travelers can fill up their water bottles, one is located in the Baggage Claim area and there are three pre-security in the ticketing area.

Spa at Houston Hobby Airport

The XpressSpa is located in the Central Concourse, near Gate 45, and it offers a wide variety of wellness and beauty services including facials, waxing, manicures and pedicures as well as a range of massage options.

Massage Chairs at Houston Hobby Airport

There are massage chairs in various locations around the airport for visitors to enjoy and get a five-minute, deep massage. Charges apply for the use of the chair.

Art and Music at Houston Hobby Airport

The Houston Airport System has one of the largest collections of public art in the state and a variation of different artworks, predominantly by Texas-based artists, can be found throughout the airport.

The Harmony in the Air performing arts program provides a variation of daily live performances in the Central Concourse Rotunda aimed at creating a stress-free and relaxed atmosphere for travelers and visitors. The repertoire is a diverse range of classical, smooth jazz, international music and contemporary classical.

Food and Beverages at Houston Hobby Airport

The airport doesn’t have a restaurant or café located in the Baggage Claim area, but there is a variation of vending machines selling beverages and one selling snacks in the area. There is a Pappas Bar-B-Q located pre-security next to the Security Point that is also available on landside.

The variation is greater on airside.

There are vending machines for drinks and snacks in various locations of the airport.

Shopping at Houston Hobby Airport

While there are several shops for travelers that have entered airside, the secure side, there are currently no shops available on landside as the one travel store located there is temporarily closed.